News

Mail Delivery Delays

Utility Billing

The Village Administrative Office processes monthly utility bills during the last days of each month, prior to the due date of the 10th. All utility bills are dispatched to the post office promptly, and we ensure that bills are not sent out late. Our bulk mailings, which include utility bills, are currently delivered to the Norwalk Post Office, representing the first step of their journey. Afterward, they are sent to the Cleveland mail distribution center for processing. Once processed, they are returned to the Norwalk Post Office and subsequently dispatched to our local post office. As a result of this multi-step process, the date on which you receive your utility bill may differ from month to month. We cannot guarantee that your bill will arrive by the 1st of the month. If you have not received your bill in a timely manner, please reach out to the Village Administrative Office, and we will provide you with the amount due. If you wish to register for email delivery and/or auto-pay, kindly click on UTILITY SERVICE above, where you can download the required forms for completion. We appreciate your patience.

Village Administrative Office

21 N Main St.

Monroeville, OH. 44847

Ph: 419-465-2922

M-F, 8 am to 4:30 pm

Municipal Income Tax

Change effective 1/1/2026

Please be advised that Council for the Village of Monroeville has enacted a change in the credit for taxes paid to other municipalities through Ordinance 2025-07, which was passed on 6/10/25. Essentially, this will impact taxpayers who reside within the Village corporation limits, yet are employed in a different municipality that withholds municipal income taxes. While Monroeville’s tax rate will continue to be 1%, as it has been since 1983, the previously granted 100% credit will be reduced to a 75% credit based on the amounts paid to other municipalities, effective January 1, 2026. This change was brought about as Council received increasing feedback from the community regarding the state of Village streets and sidewalks. Additionally, Council has observed a decrease in financial assistance from state and federal sources, alongside a rise in the costs associated with supplies, maintenance, and operational materials. Council has taken into account the need to enhance the overall efficiency of all Village operations, as well as to ensure long-term financial stability. In order for Council to address these issues, the adjustment to the income tax credit is essential for strengthening the foundation of our community. To review Ordinance 2025-07 in its entirety, please visit RITA Municipality - Monroeville - Regional Income Tax Agency , and to the right of the Tax Ordinance, click View Document.

Utility Rate Increase

Water & Sewer Rates

In accordance with Ordinance 2025-09, which was passed on June 10, 2025, a 5% increase in sewer rates has been established. Customers will notice this increase reflected on their utility bill for September 2025.

In accordance with Ordinance 2025-10, which was passed on August 12, 2025, a 10% increase in water rates has been established. The water rate increase will be implemented in two stages of 5% each. Customers will observe the water rate increase on their utility bills for December 2025 and July 2026.

Increasing utility rates is a challenging decision for the Village Council of Monroeville. While the administration takes pride in the positive outcomes resulting from investments in infrastructure and upgraded technologies under the current water and sewer rates, it has become necessary to raise these rates to ensure the continued provision of exceptional service and commitment to the community. In addition to the significant water and sewer infrastructure projects that have recently been completed and are expected to continue as required and mandated by the Ohio EPA, this administration is dedicated to enhancing the productivity, efficiency, and reliability of the Village's water and sewer services. With the increased expertise of our devoted employees, who are committed to providing high-quality water and wastewater services, the administration has sought to identify cost-saving opportunities to counterbalance the rising costs of raw materials, chemicals, production, and general overhead, administrative, and insurance expenses. If you would like to view the ordinances for Village electric, water and/or sewer rates, please click on Utility Service above, and the ordinances can be downloaded from the Available Forms section of the page. 

As always, we are united in this endeavor and will continue to seek ways to be fiscally responsible while serving all residents and workers in our community to the best of our ability.